Dynamics NAV / Dynamics 365 Support

If you’re embarking on a project with Dynamics NAV or Dynamics 365, you can rest assured that we’ll be with you every step of the way.

We have a large and dedicated team here at The NAV People, providing unprecedented levels of support for Dynamics NAV and Dynamics 365. Right from the initial exploration stage we help, assist and advise, taking you through our 'Day in the Life' process, implementation, testing, training, go live and then ongoing support – all with a smile! 

Alternatively, if you already have Dynamics NAV or Dynamics 365 and your implementation or partner isn't delivering what you wanted or expected, the quality of service and support is below what you feel you should be getting or you just want an experienced partner who can help you develop a long term strategic technology road map within the business, then why not give us a call on +44 (0)208 328 9818 to get your Support. 

 

Here's what you get with Support from The NAV People:

Account Management

Account Management

At The NAV People, we recognise that each customer is different.   A few of you will have higher levels of development skill and experience, and will wish to be self-sufficient in support a...

What happens when you request a change?

What happens when you request a change?

Here's what happens when you request a change to your system and a 3 step guide to testing like a pro!

Your Support

Your Support

With The NAV People, you don't need to worry about our support lifecycle - as long as we're in business, we'll be supporting every version of Dynamics NAV. In addition, we'll always make sure that as ...

The NAV Doctor

The NAV Doctor

Sadly, for a lot of existing Dynamics NAV users either their system is broken or so they feel their quality of service, value for money or strategic advice from their current partner is non-existent.

Minor Modifications Service

Minor Modifications Service

This is a service where we will make small changes (by which we mean those which take less than an hour) as part of your support contract. Just log them through our lovely Support Team.

nHanced NAV Roadmap & Support Lifecycle

nHanced NAV Roadmap & Support Lifecycle

Created by The NAV People and certified by Microsoft, nHanced NAV is a collection of modules that offers customers extra extended versatility of Dynamics NAV system.

S.O.S!

S.O.S!

Don’t forget that if you ever need to contact us in an emergency we are always on-hand. Here are the numbers to call if you find yourself in an S.O.S situation!

SQL Nurse

SQL Nurse

The SQL Nurse will perform a free remote 10 point SQL health check on your Dynamics NAV plus diagnosis of problem form/page performance.

nHancing Dynamics NAV

nHancing Dynamics NAV

We love Dynamics NAV, so much so we built our business around it. For our customers it offers a versatile, functionally rich and extensible platform on which to run and evolve their businesses. Howev...

Usability Trailblazers

Usability Trailblazers

Our Usability Gurus will come to you and will show you how to create your own Role Center and tidy up your pages in Dynamics NAV to ensure that the NAV user experience is as pleasant as possible.

Customer Portal

Customer Portal

The Customer Portal allows you to review your support calls, review invoices and obtain copies of invoices. You can also log calls, review work requests and manage multiple companies.