Dynamics NAV / Dynamics 365 Support

If you’re embarking on a project with Dynamics NAV or Dynamics 365, you can rest assured that we’ll support you every step of the way.

We have a large and dedicated team here at The NAV People, providing unprecedented levels of Dynamics NAV and Dynamics 365 Support. Right from the initial exploration stage we help, assist and advise, taking you through our 'Day in the Life' process, implementation, testing, training, go live and then ongoing support – all with a smile! 

Alternatively, if you already have Dynamics NAV / Dynamics 365 Support and your implementation or partner isn't delivering what you wanted or expected, the quality of service and support is below what you feel you should be getting or you just want an experienced support partner who can help you develop a long term strategic technology road map within the business, then why not give us a call on +44 (0)208 328 9814.

 

Here's what you get with Dynamics Support from The NAV People:

Customer Portal

Customer Portal

The Customer Portal allows you to review your support calls, review invoices and obtain copies of invoices. You can also log calls, review work requests and manage multiple companies.

Account Management

Account Management

At The NAV People, we recognise that each customer is different.   A few of you will have higher levels of development skill and experience, and will wish to be self-sufficient in support a...

What happens when you request a change?

What happens when you request a change?

Here's what happens when you request a change to your system and a 3 step guide to testing like a pro!

Your Support

Your Support

With The NAV People, you don't need to worry about our support lifecycle - as long as we're in business, we'll be supporting every version of Dynamics NAV. In addition, we'll always make sure that as ...

Ask ANYTHING about Dynamics NAV or Dynamics 365!

Ask ANYTHING about Dynamics NAV or Dynamics 365!

ask@thenavpeople.com - a free email service where ANYONE can ask ANYTHING about Dynamics NAV or Dynamics 365 – we love them that much!

S.O.S!

S.O.S!

Don’t forget that if you ever need to contact us in an emergency we are always on-hand. Here are the numbers to call if you find yourself in an S.O.S situation!

The NAV Doctor

The NAV Doctor

Sadly, for a lot of existing Dynamics NAV users either their system is broken they feel their quality of service, value for money or strategic advice from their current partner is non-existent.

Minor Mods Service

Minor Mods Service

This is a service where we will make small changes (by which we mean those which take less than an hour) as part of your support contract. Just log them through our lovely Support Team.

nHanced NAV Roadmap & Support Lifecycle

nHanced NAV Roadmap & Support Lifecycle

Created by The NAV People and certified by Microsoft, nHanced NAV is a collection of modules that offers customers extra extended versatility of Dynamics NAV system.

Knowledge Days

Knowledge Days

We provide a range of Dynamics NAV training courses, which are designed to enhance your understanding and knowledge of Dynamics NAV, so you get the most out of your system.

Enhancing Dynamics NAV

nHancing Dynamics NAV

We love Dynamics NAV, so much so we built our business around it. For our customers it offers a versatile, functionally rich and extensible platform on which to run and evolve their businesses. Howev...

SQL Nurse

SQL Nurse

The SQL Nurse will perform a free remote 10 point SQL health check on your Dynamics NAV plus diagnosis of problem form/page performance.

Page 1 of 2