What you get with Managed Services from The NAV People

  • Technical Support - 8 am – 11 pm, 7 days a week.
  • Dynamics 365 Business Central / NAV cumulative updates, where appropriate
  • Azure consultancy and advisory services to help you architect your cloud solution and understand the best way forward with complex and often challenging Azure migration and implementations.
  • Regular automated back-ups
    • Backups are monitored 24/7
    • Alerts ensure data integrity investigations are undertaken where necessary
    • Checks are performed every week to ensure that the backups could be restored and the databases are fully recoverable
  • Disaster recovery with every level of service in the following instances:
    • Outages on the Azure Data Centres including, power outages, natural disasters or human error
    • Staff errors
  • Security
    • All components of the Managed Services offering are hosted in the Microsoft Azure Cloud which adheres to an internationally-recognized set of standards and certifications
    • Local network security; user-level security management is undertaken using Active Directory where appropriate or Local Security accounts
    • Infrastructure management including:
      • Shared SQL Servers
      • Active Directory
      • Automation accounts
      • Monitoring tools
      • Azure Security Centre
    • Network external access; access to the Azure network is managed using the Azure Network Security (NSG) groups. 
    • DDoS protection
    • Every Dynamics 365 Business Central / NAV endpoint has SSL enabled for all the available services, e.g. Windows Client, SOAP, OData and Web Client. The data transfer between the client and the server running in Azure is encrypted using the security certificate.
  • Azure Security Center acts as the core service to provide a unified security management and advanced threat protection across all the environment workloads.