Dynamics NAV Customer Service Developer

Location: Porto, Portugal

The Company:

The NAV People are the leading Microsoft Dynamics NAV and Dynamics 365 Business Central reseller in the UK. We’re slightly quirkier than the average software reseller and have a very passionate, innovative and customer-centric company culture. In a nutshell we sell Dynamics NAV and Dynamics 365, a bundle of enhancements, and third party solutions with a side of exceptional product support and training.

At The NAV People, we set out to create a company with some simple but really important aims, aims that we believe would make our mothers proud, our customers happy and our staff not merely employees, but members of an exceptional family.

The ideal candidate for this role, will be pro-active, meticulous, team player who is ready to absorb by our ethos that ‘Customer Service is a culture, not a department’.

If you know Dynamics NAV and have fantastic communication skills this maybe the role for you.

Desired Skill:

  • 2+ years as a Dynamics NAV Developer

Responsibilities:

  • Incidents
    • Investigate incidents assigned and communicate resolution with customers
    • Escalate any incidents as required
    • Design solution to resolve customer issues
    • Develop new features and functionality
    • Work on minor modifications
  • Project Landing
    • Attend Project Landing meetings
    • Working with project team to ensure smooth transition from project phase to support
    • Take part in UAT/Go live support
    • Provide End user training when required
    • Update team – functionality overview/internal handover
  • Training
    • Provide training sessions for customers both 101 sessions and custom training sessions
  • Development
    • Snagging issues management
    • Support development phase on projects

 What we offer:

  • A quirky and fun culture that forms the very essence of who we are

  • Inspiring, bright and enthusiastic colleagues

  • Ample opportunities to develop yourself

  • Excellent pay and conditions

So, are you up for a challenge? Are you prepared to roll up your sleeves and join our wild team?

Please express your interest with a copy of your CV to geral@thenavpeople.com